As a bank, we play a key role in society. We help to prevent terrorist financing, money laundering and fraud, for instance by reporting unusual transactions or by identifying and stopping potentially fraudulent transactions and verifying transactions with you if necessary. Public authorities also ask us to provide personal data when they want to investigate problems or criminal offences. In this context, we check whether they have a valid reason to do so. The banking sector is also one of the most regulated industries around. This means we have to comply with many rules. These include not only European and Belgian rules but also the legislation of other countries. Therefore, ABN AMRO must also record and keep personal data for this purpose and must sometimes provide personal data to the competent authorities. We always check first whether this is permitted.
If you have not concluded a contract with us, we do not process your personal data on the basis of a contract. We may, however, use your personal data for other purposes, such as fraud detection. We always check first whether using your personal data for those other purposes is permitted.