There are no figures that prove mobile banking is any less safe than banking online on a computer. Our Fraud Helpdesk, for example, has received hardly any reports of abuse.
Smartphones are actually extremely secure. Computers are hacked more frequently than smartphones, or infected with viruses and malware, which are also easier to spread via computers. Smartphones themselves are more secure than PCs. It is true, however, that criminals tend to follow trends, and we can therefore expect them to increase their focus on smartphones.
However, this is not a cause for concern. ABN AMRO invests a lot of time and resources in ensuring the security of its Digital Banking App and always works with the latest mobile security technology.
Phones themselves are also becoming more and more secure, and smartphones are increasingly unlocked using facial recognition and fingerprints. If the user does lose their smartphone, our Digital Banking App cannot be misused by third parties due to the hard-to-crack access code. The verification methods are very advanced. And if you're in any doubt, you can block the app immediately.
As with online banking, end users also need to take some responsibility themselves. Failure to pay attention or being careless may cause users problems. There have been some pop-ups that appear on-screen and look a bit like the Digital Banking App login screen, so you should always take care to make sure you have the real app in front of you.
Paying attention is always important, but the technology behind our Digital Banking App is absolutely secure. This makes smartphone banking a very secure – and convenient – way to check your portfolio or make transfers.
Analyse and manage your portfolio with the app ABN AMRO Belgium PB.
